Promoting and growing Remote Deposit Capture (RDC) within your institution requires a commitment from top management. The enthusiasm and support system for the RDC Program must radiate from top management all the way through the institution to include the frontline tellers. RDC success includes the following seven elements:
- Perpetual focus and commitment from the top down;
- Ongoing education of employees and customers;
- A central contact person who has taken ownership of the RDC Program with a passion for its success within the organization;
- Consistently applying techniques and ideas outlined in this article;
- Established target goals and an action plan that are reviewed at regular meetings;
- Holding individuals responsible for targeted growth; and
- A marketing and sales program.
Remote Deposit Capture can be known by many different names including: Remote Deposit, Personal Capture, Merchant Capture, or Corporate Capture. What name is your financial institution going to use or are you going to develop a new flashy marketing name? Either way people need to know what it is and how it works to properly implement the service in the bank. We suggest that you stick with the standard Remote Deposit Capture this will avoid confusion when customers call.
Growth of RDC will help keep customers happy, safe and more profitable. RDC is one of the greatest time savers a business could implement in regards to its banking relationship. By not needing to go to the bank to make a deposit keeps employees safe. They can make the deposit in the office, and it saves drive time to the bank and back, (let alone keeping another car off the road, it's good for the environment). So, as banks promote paperless statements - they can also promote green deposits by using RDC.
RDC is the future. Banks that have a good working relationship with its personal and business customers can make it stronger with RDC. Some banks allow customers to use basic scanners to make deposits - not needing any special equipment - makes the process easier and less expensive to implement. Less cost means more profit for both the customer and the bank. As we deal with more and more electronic transactions, will RDC be the standard for old fashion paper checks? Everything we read and hear, it is moving that direction
To learn more about RDC and ideas about how to grow it in your institution download our FREE white paper by clicking HERE.
Author: Carolyn C. Dowdy, President of Bank Project Solutions
http://bankprojectsolutions.com/
It's a tangled mess in the financial jungle. In order to navigate the issues of portfolio management and compliance while still staying profitable and able to weather the market's unpredictable trends, financial institutions must arm themselves with the best information and resources. Yet many don't have either the knowledge or analytical resources to not only stay abreast of changing trends but also act on them in a timely and profitable manner. We have solutions.
New Rules, Economic Trends
A financial planner I know is now telling his older clients that the stock market is so volatile that it cannot be relied on as a stable platform for long term investing. Thus, the age-old saying that "assets are soft and debts are hard," has never been truer. In these difficult economic times, financial institutions need reliable information about their asset portfolio, including how the loans are matching up with the current value of the assets supporting the loans, along with the borrower's strength, all at a simple click of a mouse.
By the time the CFO, CCO, CLO, CEO or any other member of the management team assembles enough information about the portfolio in a spreadsheet to make decisions, it seems the market may have changed enough to make the choice more difficult. The analytics we can provide at a simple click of the mouse gives you 100 percent loan penetration and enough analytical information about your assets that your institution will have an objective defendable system to help manage the portfolio.
Regulatory Requirements
The frequency and breadth of audits are increasing; requiring financial institutions to stay in a mode of continuous compliance, in one year's time they could be subject to internal and external loan review, IT audit, financial audit, CRA exam, and regulatory exams. Compliance is mandatory and with RiskKey, staying in continuous compliance is much easier.
Industry Standards
There is a paradigm shift coming to financial institutions. Because lending is often formula driven, bankers need aggressively take on the roll of being asset managers. In addition to managing the loans in the portfolio, they need to manage the assets that support the loans. The tools and knowledge to help actively manage your portfolio are available with a simple, cost effective, mouse click!
Evaluate
With forward-thinking analytics, you can determine your portfolio's risk. These analytics provide a defensible probability of default within the portfolio, you can also stress test the portfolio along several different data inputs, including, percent of asset recovery, interest rate, fico score, and others. This basis can provide a direction as to the quality of the overall portfolio, all the while allowing the banker to zero in on the individual problem loans and assess their grade based on the institution's custom grading scale.
Act
Armed with a new, comprehensive understanding of your portfolio's risk, the analytics will subsequently locate the most pressing issues and provide options.
Assess
Finally, with your portfolio's risk evaluated and acted upon, you will have the tools and resources needed to clearly and concisely report your findings, to loan committees, the board of directors, and regulators.
Easy, Secure & Forthright
Working with us is simple. We take care of merging your data into a single platform. Your data will be protected and your analyses kept completely confidential. Our pricing is straightforward and simple.
People, Time & Action
Your employees should be generating revenue and managing accounts, not gathering statistics. De Novo Strategy will allow your people to get back to profitable work. Our innovative practices are well beyond spreadsheets and simplistic reports. There's no laborious compiling of figures or making difficult assessments across a range of formats. Integrated reports and analyses mean less lag time between making a decision and executing it.
To learn more about Silverback Portfolio Analytics click and let us know. This will help you Build a Smarter Bank!
The Risk Management Association (RMA) just released 2009 Q4 figures showing that the downward slide of bank asset quality is beginning to level off.
The RMA is a nonprofit with 3,000 institutional members whose goal is to implement sound risk principles in the financial sector. Their Risk Analysis Service data report was released in conjunction with Automated Financial Systems, Inc., and is the self-professed only gauge of comprehensive credit risk. The data utilize figures from 17 top-tier banks.
Showing Signs of Recovery
From the press release: "The leveling off of the deterioration of commercial asset quality from the third to fourth quarter is a positive indicator that the economy is showing signs of recovery," said William F. Githens, RMA president and CEO. "However, the business banking sector continues to be a concern and is substantially underperforming the middle market and large corporate lines of business."
But while the rate of decline in asset value for big banks is only beginning to level off, specialty lenders are enjoying quicker successes. AmeriCredit, CapitalSource, Allied Capital Source, and CIT Group all posted 52-week high stock prices (TheStreet).
CIT GROUP
CIT Group, a commercial lender to small and medium-sized businesses, took its first bond to market on February 26 after emerging from a brief, month-long Chapter 11 reorganization in December. The bond, offered at $667.2M, represents a portfolio transition from commercial-paper-backed to equipment leases. Hopefully, this shift will lead the way to longer-term solutions to loan portfolio instability and vulnerability.
CIT's bond is issued through the Federal Reserve's Term Asset-Backed Securities Loan Facility (TALF), also known as "Bailout #2." CIT got in on the Facility just before its rapidly approaching final monthly application deadline of March 4.
It's a start, but CIT needs to secure other, low-cost funding that doesn't come from the government. Their bankruptcy had followed on the heels of nine consecutive losing quarters that totaled over $5B.
Whether CIT Group-and other lenders-will be able to remain solvent after TALF's discontinuation remains to be seen. What we know, though, is that small businesses are counting on the success of CIT and similar lenders.
Word on the Street
A recent CIT report-auspiciously titled "Lessons Learned-A Case for Greater Optimism" -surveyed owners and executives of 220 American small businesses (as defined by annual revenues from $1M to $15M) about the close of 2009 and their views of 2010.
Key findings:
- For 2009, 33% said their revenue "declined," and 26% said it "declined significantly"
- 64% said it was harder today to manage their company's cash flow than it was 12 months ago
- 90% agreed that current stimuli does not help them
- For 2010, a whopping 53% expected their revenues to "grow," and 8% expected their revenues to "grow significantly"
- 80% said they're now smarter about running their businesses
- 70% said the recession made them better leaders
Bankers should look at a systems to stress test their loan portfolios in an effort to better manage the risk. There are systems in the market place that will stratify/custom grade loan portfolios, stress test the portfolio along various key data points (not just interest rate stress), provide the probability of loss a portfolio will incur. These systems offer many other items of information that are essential to managing the loan portfolio and its risk, to both the bankers and the regulators.